New Electronic Systems

Instituting New Electronic Systems Improves Services

The company fired striking nurses and many department heads tendered resignation. Named as the Interim Chair; however, many of the internal consultants and resources the Emergency Department relied on left. Personal time constraints compounded by a lack of financial resources to offset the loss of staff impeded improvement.

Pursued and implemented electronic bilingual discharge instruction system to replace the handwritten directions. This greatly enriched patient understanding and physician liability. Set up an online reference library that including links to MEDLINE, MICROMEDEX and various physician reference manuals and texts that helped counterbalance the loss of the internal consultants.

The system delivered the needed data, predating universal database systems available now via the internet.

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